Carelogix Joins BSI as Newest Member (#47990515)

Tommy Dam
Mar 21
3 min read

Updated: Mar 21

We are delighted to announce that Carelogix has officially become a member of BSI (British Standards Institution), the world's first National Standards Body and a global leader in business improvement and standards solutions.

What BSI Membership Means

This membership represents our commitment to excellence and continuous improvement across all aspects of our business. By joining BSI, we've aligned ourselves with an organisation that has been setting the standard for best practices since 1901.

As a BSI member, we gain access to valuable industry insights, expert knowledge, and a global community dedicated to raising standards. This membership allows us to stay at the forefront of industry developments and best practices.

Our Commitment to Standards

While Carelogix is not currently certified against these standards, our BSI membership reflects our ongoing commitment to working toward alignment with key international standards that drive excellence in our industry:

ISO 9001: Quality Management Systems

We recognise the importance of ISO 9001 principles in delivering consistent, high-quality services that meet customer requirements. Our processes are being developed with these quality management principles in mind, focusing on customer satisfaction, continual improvement, and evidence-based decision making.

ISO/IEC 27001: Information Security Management

In today's digital landscape, information security is paramount. We're committed to the principles of ISO/IEC 27001, working to implement robust information security practices that protect sensitive data and ensure business continuity.

ISO/IEC 42001: Artificial Intelligence Management System

As a forward-thinking organisation working with emerging technologies, we recognise the importance of responsible AI management. The principles outlined in ISO/IEC 42001 guide our approach to AI development and implementation, ensuring ethical, transparent, and accountable AI practices.

What This Means for Our NDIS and Aged Care Clients

For our clients in the NDIS and Aged Care sectors, our BSI membership and commitment to standards translate to tangible benefits:

Enhanced Safety and Quality

Our alignment with quality management principles means that we design AI solutions with safety and reliability at their core. For vulnerable individuals receiving care, this means technology that enhances rather than complicates their care experience.

Data Protection and Privacy

Working within sensitive care environments requires the utmost respect for privacy. Our commitment to information security principles ensures that personal data—particularly important in NDIS and Aged Care contexts—is managed with appropriate safeguards and respect.

Ethical AI Implementation

By embracing the principles of ISO/IEC 42001, we ensure our AI technologies are:

Transparent in their operation and decision-making processes
Designed to minimise bias and discrimination
Implemented with appropriate human oversight
Focused on augmenting rather than replacing human care
Accessible to users with diverse abilities and needs

Compliance-Ready Solutions

Our understanding of standards helps us develop solutions that support our clients' own compliance requirements under NDIS Quality and Safeguarding Framework and Aged Care Quality Standards.

Continuous Improvement

We're committed to continuously improving our AI solutions based on feedback from care providers, recipients, other stakeholders especially and early adopters, ensuring our technology evolves to meet changing needs and expectations.

Looking Forward

Our BSI membership is just the beginning of our journey. We look forward to deepening our knowledge, improving our processes, and potentially pursuing certification against these important standards in the future.

This membership demonstrates to our clients and partners that we're serious about quality, security, and ethical practices in everything we do. We're excited about the opportunities this membership brings and the positive impact it will have on our services, particularly for those in the care sector who rely on safe, ethical, and effective technology solutions.